Frequently Asked Questions About Our Investigations

Clear answers to the questions clients ask us most often about how we work, what we investigate, confidentiality, costs and timelines. If your question is not covered here, contact our team on +971 4 278 0975 or info@gvs.ae.

About Risk Investigators

Who is Risk Investigators?

Risk Investigators is an international investigation and risk intelligence firm headquartered in Dubai, UAE, and an online venture of GREVESGROUP®. We operate through Greves Verification Solutions DWC LLC, a company registered in Dubai, and investigate in more than 100 countries.

How long has your group been conducting investigations?

GREVESGROUP® has more than 30 years of investigation experience. Together, the group handles around 1,000 cases every year across corporate investigation, IP, claims, background checks, due diligence, brand protection, process service and private investigation.

Where is your office?

Our headquarters is at Level 29, Marina Plaza, Dubai Marina, Dubai, UAE. From Dubai we coordinate investigators working in-country across the Middle East, Europe, Africa, Asia Pacific and the Americas.

Which countries do you cover?

We conduct investigations in more than 100 countries, including the UAE and GCC, Europe, Africa, Asia Pacific and Latin America. If your matter involves a country you do not see listed on our website, contact us and we will confirm coverage.

Who are your clients?

We work for law firms, insurance companies, banks and financial institutions, brand owners, private equity and investment firms, and corporate legal, compliance, HR and security teams.

Do you work for private individuals?

No. We work only for businesses and organisations. We do not accept personal, domestic or matrimonial cases.

Our Services

What is a corporate investigation?

A corporate investigation is an independent enquiry into suspected fraud, misconduct, corruption or business risk. It establishes what happened, who was involved and what can be recovered, using records, open source intelligence, field enquiries and interviews.

What is the difference between a background check and due diligence?

A background check verifies specific facts about a person or company, such as education, employment or registration. Due diligence is broader and assesses ownership, reputation, integrity, sanctions exposure and business risk, usually before an investment, acquisition or partnership.

What is enhanced due diligence?

Enhanced due diligence (EDD) is a deeper level of investigation used for high-risk clients, partners or transactions. It covers beneficial ownership, source of wealth, sanctions and PEP exposure, adverse media and discreet source enquiries.

Can you find the real owner behind a company?

Yes. We trace ownership through holding companies, nominee shareholders and offshore structures until we identify the natural persons who own or control the business.

How do you investigate counterfeit products?

We start where the fakes are sold, online or offline, and work back through distributors, importers and warehouses to the manufacturer. Test purchases, market surveys and online intelligence provide the evidence needed for takedowns, raids and legal action.

What is a trademark use investigation?

A trademark use investigation establishes whether and how a trademark is being used, by whom and since when. It is commonly used in opposition, cancellation and non-use proceedings.

Which insurance claims do you investigate?

We investigate life, health, motor, property, fire, marine cargo, liability and disability claims, including death claim verification and hospital verification in other countries.

Can you serve legal documents in another country?

Yes. We provide international process service by personal service and through the Hague Service Convention, as well as letters rogatory and other routes in non-Hague countries. You receive a signed affidavit or certificate of service.

Is the UAE part of the Hague Service Convention?

No. The UAE is not a party to the Hague Service Convention, so service in the UAE uses other routes such as letters rogatory, treaties, local court procedures or personal service where accepted by the issuing court.

Can you locate a missing debtor or witness?

Yes, for legitimate business and legal purposes. Our skip tracing and witness location services use lawful record searches and field enquiries to establish a current address.

Process, Cost and Timelines

How do I start an investigation?

Contact us by phone, email or our secure request form. We arrange a confidential consultation, sign a non-disclosure agreement if needed and send you a written proposal with scope, timeline and fee.

How much does an investigation cost?

Cost depends on the service, the scope, the number of subjects and the countries involved. After an initial consultation we provide a written quote, usually a fixed or capped fee, before any work begins.

How long does an investigation take?

Timelines depend on the type of case and the jurisdictions involved. Some verifications are completed quickly, while complex multi-country investigations take longer. We agree a realistic timeline at the start and keep you updated.

What information do you need from me?

The names of the people or companies involved, any known addresses or identifiers, the background to the matter and what decision the investigation will support. The more context you share, the more focused and cost-effective the investigation.

What will I receive at the end?

A written report with an executive summary, detailed findings, sources, supporting evidence and practical recommendations. Where needed, we also provide investigator statements, affidavits or evidence packs for your lawyers.

Can you handle investigations in several countries at once?

Yes. Multi-country investigations are managed from Dubai by one case manager, with one reporting standard and one point of contact for you.

Confidential enquiry

Still Have a Question?

Tell us what you need to know. Call +971 4 278 0975, email info@gvs.ae or use our secure form. We can sign an NDA before you share sensitive details.

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